Last Updated: 27.02.2025

Introduction

Virsyn.ai ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using Virsyn.ai, you agree to the terms set forth in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us, including but not limited to your name, email address, phone number, payment details, business details, job title, and any other information required to access and use our services.

1.2 Usage Data

When you access our website or services, we may collect certain information automatically, such as:

• Device Information: Information about your computer, tablet, or mobile device, including browser type and settings, IP address, and operating system.
• Log Data: Details about your interactions with our website, such as time spent on pages, navigation paths, clickstream data, and error reports.
• Behavioral Data: Insights derived from user engagement, including frequency of visits, preferred features, and content consumption.
• Referral Information: If you arrive at Virsyn.ai from an external source (such as a social media platform or an advertisement), we may collect referral URLs and related tracking data.

1.3 Data from Third Parties and Integrations

We may collect data from third-party sources, including:

• Advertising Networks: Data related to marketing campaigns through Google Ads, Microsoft Advertising, Meta, and similar platforms.
• CRM and Email Marketing Integrations: If you connect Virsyn.ai to third-party tools such as Salesforce, HubSpot, or Mailchimp, we may collect relevant customer engagement data.
• Publicly Available Data: Information from publicly available sources, including professional profiles and business directories.

1.4 Marketing and Communications Data

We collect information regarding your preferences in receiving marketing communications from us, including:

• Email Subscriptions and Preferences: Records of your consent to receive promotional emails, newsletters, and updates.
• User Engagement Data: Information about how you interact with our marketing messages, such as email opens, link clicks, and event participation.

1.5 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and other tracking technologies to collect information about your browsing activity, including:

• Essential Cookies: Required for core website functionality, such as authentication and security.
• Performance and Analytics Cookies: Used to analyze site traffic and improve our services.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

2. How We Use Your Information

2.1 Service Provision and Enhancement

We use your information to provide, maintain, and improve our services, ensure security, troubleshoot technical issues, and enhance user experience.

2.2 Marketing and Communications

We may use your personal data to send promotional content, product updates, or special offers, where permitted by law. You may opt out of receiving marketing communications at any time.

2.3 Analytics and Performance Monitoring

We analyze user interactions and engagement with our services to improve functionality, detect fraudulent activity, and optimize our offerings.

2.4 Compliance and Legal Obligations

We process personal data as necessary to comply with applicable laws, regulatory requirements, and lawful requests from authorities.

3. Sharing and Disclosure of Information

3.1 Third-Party Service Providers

We may share information with trusted third-party vendors that support our business operations, including payment processors, analytics providers, and customer support services.

3.2 Marketing and Advertising Partners

We work with platforms such as Google, Microsoft, and Meta to deliver relevant advertisements. All data shared for marketing purposes is handled in accordance with applicable data protection laws.

3.3 Legal Compliance and Protection

We may disclose personal data if required by law or if necessary to protect the rights, safety, and operations of our business, users, or others.

4. Data Retention and Security

4.1 Retention of Personal Data

We retain your data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

4.2 Security Measures

We implement industry-standard security measures, including:

• SOC 2 Compliance: We follow strict security and privacy standards to protect customer data.
• ISO 27001 Standards: Our security practices align with globally recognized best practices for information security management.
• HIPAA Compliance: For any data that falls under healthcare regulations, we take the necessary steps to ensure compliance with HIPAA.
• Data Encryption: All sensitive data is encrypted in transit and at rest.
• Access Controls: We limit access to personal information to authorized employees and contractors with a legitimate business need.

5. User Rights and Responsibilities

5.1 Access, Modification, and Deletion

You have the right to access, correct, or delete your personal information in accordance with applicable privacy laws. To exercise these rights, contact us at Information@virsyn.ai.

5.2 Opt-Out of Marketing Communications

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

5.3 User Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for ensuring that any personal data you provide is accurate and up to date.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will take steps to delete it.

7. Compliance with Data Protection Regulations

We comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

8. Policy Updates

We may update this Privacy Policy periodically. The latest version will be available on this page, and the "Last Updated" date will reflect any changes. Your continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: Information@virsyn.ai

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and its terms.